about-us

WHY UNITED GOLD DIRECT?

Price
Price is always important in making a buying decision. As a direct distributor, we understand the need to be highly competitive in all pricing aspects of what we do. We strive to provide you with the precious metals you want at discount prices. United Gold Direct never charges hidden ‘processing fees’ that you only discover at “check-out.” We fully disclose any and all shipping & insurance charges. You don’t pay anything above actual shipping & insurance fees for the safe delivery of your metals. UGD delivers the exact same high quality products that other (highly advertised) dealers offer; only we strive to deliver it for less!

Quality
UGD has a very strict product purchasing procedure. We do not purchase and re-sell any sub-standard products. We purchase only the highest quality precious metals available from the most reliable and trusted sources. Nevertheless, our expert staff inspects every piece and decides if it meets our strict purchasing standards. As a result of this precision screening process, you are assured of receiving only the finest and highest quality products at very competitive prices.

Service
Our on-staff numismatists and non-commissioned, Account Executives, are thoroughly trained in every aspect of delivering stellar customer service to each and every client. We understand that some people feel uncomfortable in making the buying decision because they don’t fully understand the process. Our Account Executives have received specialized training in educating our clients to all aspects of owning precious metals and we exercise absolutely no ‘high pressure‘ selling tactics. UGD takes great pride in educating and answering all questions our clients have before, duringand after the buying decision. We continue to service and actively manage your account for both buying and selling opportunities in the future for absolutely no additional fees. By far, the most effective method of advertising and promotion is the word-of-mouth of a satisfied client referring another. We strive for this excellence, each and every day!

Consistency
We strive for consistency in everything we do. We deliver to you, the most popular precious metals products for less. We do it quickly, efficiently and without compromise. UGD’s high standards of diversification, consistency and quality, never waiver.

Reliability
United Gold Direct is efficient in processing your order promptly, inspecting it for quality, packaging it securely and delivering it safely, so it arrives on time as promised. Our shipments are shipped “Registered and Insured” by the U.S. Post Office. This extra step means that the package is tracked and signed for by each and every postal representative that handles the package for seamless tracking.

Reputation
The reputation of United Gold Direct is impeccable. We strive for complete client satisfaction and exercise the highest standards of ethics and morality in conducting our business. We proudly maintain an “A” Rating with the Better Business Bureau and subscribe to highest ethics and morals in our industry. Envious competitors have tried to refute our standard of excellence, by falsely implying less than stellar service, but we have conclusively rebuffed these attempts, while maintaining the industry’s highest standard.

Memberships
United Gold Direct is an active member of; The American Numismatic Association (ANA), Numismatic Guaranty Corporation (NGC), The Industry Council on Tangible Assets (ICTA) and the Professional Coin Grading Service (PCGS). These organizations help to protect the rights and serve the members of the numismatic profession and investing public for coins and tangible assets.